Refund & Exchange Policy

Last Updated: June 2026

At Valtara Web, we sell digital products such as PHP Scripts, HTML Templates, WordPress Themes, WordPress Plugins, and other downloadable digital resources.

Please read our Refund & Exchange Policy carefully before making a purchase.

Digital Product Policy

Since all products sold on Valtara Web are digital downloads and are delivered instantly after purchase, refunds are generally not provided once a product has been downloaded or delivered.

No Refunds for Correctly Delivered Products

We do not offer refunds in the following situations:

• You change your mind after purchase.
• You purchase a product by mistake.
• You no longer need the product.
• The product matches the description and demo shown on the website.
• You fail to check the product features, requirements, or demo before purchasing.

Customers are encouraged to review product details, documentation, screenshots, and demo videos before completing a purchase.

Exchange or Replacement

If the delivered product is:

• Corrupted or incomplete,
• Not the product that was purchased,
• Missing important files,
• Technically defective and unusable as provided,

we will review the issue and provide:

• A corrected version,
• A replacement product, or
• Technical assistance to resolve the problem.

Our goal is to ensure that you receive a working product as advertised.

Refund Eligibility

A refund may only be considered if:

• We are unable to provide the purchased product.
• The product has a verified technical issue that cannot be resolved.
• A replacement or corrected version cannot be provided.

Refund requests are reviewed on a case-by-case basis.

Support Before Refund Request

Before requesting a refund, customers must contact our support team and provide:

• Order details
• Description of the issue
• Screenshots or error messages (if applicable)

We will make reasonable efforts to resolve the problem before considering any refund request.

Contact Us

For support, exchanges, or refund-related inquiries:

Valtara Web
Owner: Raj Valtara
📞 Phone: +91 9226117608
📧 Email: valtaraweb@gmail.com

Policy Acceptance

By purchasing any product from Valtara Web, you acknowledge that you have reviewed the product information and demo materials before purchase and agree to this Refund & Exchange Policy.